Technical Support

a-f-technischer-service

Refurbishment – Onsite Visit – Machine Move – Production Support

Our skilled service technicians work closely with your maintenance staff to identify the need for refurbishment and parts replacement, based on the relevant machine parts lists. Our objective is the early detection of wear as well as an ongoing monitoring of the machine condition to avoid an unexpected downtime. Our service team provides a comprehensive assessment of the machine condition, gives recommendations for a potential improvement, and ensures replacement of defective or worn parts. A warranty on all parts supplied is guaranteed.

Our trained technicians are available on site for machine repairs, diagnostics and troubleshooting, and an onsite support in maintenance.

We provide excellent support for a move of machines up to the entire relocation management, whether it is for machine removal and cleaning, machine transport, re-installation, and restart of production. Machine conversions, optimizations, and upgrades can be offered as an option. A machine move often suits best for a general overhaul.

Our service technicians support your production for high efficiency in machine performance. Objectives are monitoring the progress of the operators’ performance and identifying potential bottlenecks. The resulting aspects can be dealt with in a separate training.

Your Benefits

  • Availability of skilled service technicians (mechanical and electrical)
  • Support from engineering and final assembly to satisfy customer requirements at short notice
  • Cooperation with our partners and suppliers for a highly efficient onsite support
  • Cost transparency

Our Services

  • Expert service visits at cost or at a fixed price
  • Dedicated installation teams
  • Full project responsibility

Contacts

Jürgen Krämer
+49 (0) 5223 8791 – 214
juergen.kraemer@af-gmbh.de

Eduard Kran
+49 (0) 223 8791 – 256
eduard.kran@af-gmbh.de

Martin Kiernik
+49 (0) 223 8791 – 308
martin.kiernik@af-gmbh.de

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